I like this game and I play it all the time. However, I am fed up with the apps sneaky ways. I purchased chips and the bonus multiplier promo didnt pop up. I purchased MORE chips and the promo popped up. I tried to purchase the promo multiplier bonus and got an error could not complete transaction at this time. My promo disappeared. I contacted customer service because I purchased chips with the intent of getting that promo bonus. Customer service sends me a brief message saying only packages with the promo icon next to it qualifies. BOTH packages I purchased had the promo icon next to it. Customer service was no help. Didnt want to admit that there was a bug or didnt want to offer me an option to pay for the bonus. So now I feel scammed because I did not receive the deal I was told in game. Im convinced this company is greedy. Also notice that you get those "come back for 100k free chips" notifications only when you need to update the game. Once you update, the notification is gone and you cant get those chips :).
GREEDY.